Commercial Operations Manager

A fast-paced FMCG business is seeking a Commercial Operations Manager to lead and optimise end-to-end supply chain operations. Reporting to the Head of Commercial Operations, this role is responsible for planning, logistics, S&OP, inventory, supplier performance, and service delivery across a complex supply network.

Benefits:

Salary £45-50k doe
Discretionary bonus
25 days holiday

Key Responsibilities:

Supply & Demand Planning; lead demand planning, forecasting, risks and mitigation

Customer Service & Orders; Manage customer orders and delivery schedules, maintain SKU data, communicate

Stock Management; Own and report on stock strategy, investigate discrepancies

Suppliers, Procurement & Production; Liaise with suppliers, Support sourcing, capacity planning, NPD launches, and promotions

Logistics; Oversee inbound and outbound logistics end-to-end

Operational Excellence; Lead S&OP and supply chain reporting

People Leadership; Lead, coach, and develop the Commercial Operations team

About You:

Strong FMCG supply chain or commercial operations leadership experience

Expert in planning, inventory, logistics, and supplier management

Analytical, organised, and solutions-focused

Confident people leader and cross-functional collaborator

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