Overview and Responsibilities

School Administrator

Location: Quidenham, Norwich, NR16 2NZ

Salary: £13.34 - £14.43 per hour

Actual annual salary: £25,057 - £27,105 dependent on experience

Hours: 40 hours per week, 8am – 4.30pm, Monday to Friday.

Contract Type: Permanent, Term time plus 2 weeks

Aurora Eccles and White House Schools

We’re currently looking for a School Administrator to join our team. You will be responsible for delivering efficient and effective administrative, reception, and support services that are essential for the smooth operation of the schools.

Part of the Aurora Group, Aurora Eccles and White House Schools in Quidenham, Norwich provides day placements for students aged 5 to 16 years primarily with communication and interaction difficulties or specific learning difficulties such as dyslexia. Some may be on the autistic spectrum or have anxieties and difficulties that create barriers to learning.

To take a virtual look around our schools please click here: Eccles Virtual Tour or White House Virtual Tour

Key Duties:

• Welcome all visitors, ensuring safeguarding and correct sign-in/out procedures.
• Answer and log all incoming calls, redirecting or taking messages as appropriate.
• Maintain accurate and up-to-date records on the Management Information System and other analogue and digital systems.
• Support with the collation and editing of reports, chasing missing data, and meeting deadlines.
• Prepare for and support meetings and events, to include administrative support, refreshments and resource creation.
• Make calls and gather information to support the day-to-day running of the business.

Please note that duties will vary, and you will be expected to contribute to the overall aims of the school when required. Please see the link below for our full job description:

Job Description – School Administrator

Skills and Qualifications

Knowledge, skills and experience:

• Excellent communication skills, both verbal and written.
• Good level of literacy and numeracy (minimum GCSEs above 4/C, to include English and Maths, or equivalent).
• Demonstrable experience in an administrative role, preferably in a school or care environment.
• Computer literacy (Excel, Word, Outlook, PowerPoint, Access) and ability to use databases.
• Organised, with good time management and the ability to prioritise multiple tasks with good task switching skills.
• High levels of interpersonal ability; able to work as part of a team and independently.
• Discreet, confidential, and reliable.
• Ability to remain calm and cope with unexpected situations.

Due to the location of the school, candidates must hold a full UK driving licence and have access to their own vehicle.

Benefits and Additional Information

What’s on Offer at Aurora?

We believe in supporting you as much as we support the children and young people in our care. Here’s a snapshot of the fantastic benefits waiting for you:

Grow with Us – Training & Development

Learning never stops at Aurora! We offer a wide range of training programmes and career development opportunities to help you build your skills and reach your goals.

Save Money on Everyday Essentials

With the rising cost of living, our Perkbox app helps you stretch your money further:

• Discounts on groceries, phone plans, internet, dining out, gym memberships & more
• Access to our Cycle to Work and Car Scheme

Access Wagestream – a financial wellbeing app that helps you track earnings, save, get expert money advice, and even access part of your pay early when needed

Competitive Pay & Reward

We regularly benchmark our pay and benefits to stay ahead of the curve. You’ll enjoy:

• Enhanced Annual Leave
• Company Sick Pay
• Enhanced Pension
• Life Assurance

24/7 GP Access – For You & Your Household

Need a doctor? No problem. Book a phone or video appointment anytime, day or night. This service covers everyone in your household.

UK Health Cash Plan

Cover everyday healthcare costs like dental and optician bills. You and your children are included in the scheme, and you can upgrade to add your partner too!

Employee Assistance Programme

Your wellbeing matters. Get confidential support on a wide range of issues, including:

• Freephone counselling (available 24/7)
• Online tools and resources

Refer a Friend – Earn £1,000!

Know someone who’d be a great fit? Refer them and get rewarded!(*Terms apply)

How to Apply:

For candidates that haven’t worked in this sector before please be aware that for regulatory reasons the application process is far more detailed and thorough compared to other sectors.

Please complete the online application form in full, including all employment and education details, and provide a personal statement that makes us keen to speak to you.

If you need any assistance or would like any more information, please contact Liz in the Aurora Group Recruitment Team at

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosur