Role: Customer Services Executive

Location: Bedford

Hours: 9-5 Mon to Friday

Salary: £30,000

 I am looking for a proactive customer service executive to join my clients team in Bedford.
The ideal candidate will have strong administration and customer service experience.

What's in it for you?

25 days holiday plus bank holidays
Private Medical Insurance
Pension
What will you be doing in the role?

Deal with queries from members via telephone and email and provide excellent customer service.
Follow our business retention process which includes outbound calls, emails to members.
Process member requests on our administration platforms.
Support the Underwriting function by requesting reports, logging and allocating work items, chasing outstanding requirements and telephone support.
Process BACS (bankers' automated clearing system) reports daily
What we would like from you:

Solid background in office-based customer service role
Open, honest, adaptable and reliable
Willingness to develop
Good understanding of Microsoft Office
Strong administration skills
If you are interested in this role, please apply below with your most recent CV.

BEDFORDPERM

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