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Date Added: Fri 04/06/2021

Dispatcher

Tampa, FL, US
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Company: TUDI MECHANICAL SYSTEMS

Job Type: Permanent, FullTime

Job Description

What happens when a mechanical contractor is about more than just HVAC and controls?

Where it's not just about satisfying clients, but transforming an industry.

With Tudi Mechanical Systems, you get a team that operates…

As a single heartbeat. Because a business doesn't always have to BE a business.

It should be something more.

Experience the Tudi difference, where anything is possible.

We are excited to announce an opening for a Service Dispatcher for the Commercial Division.

Responsibilities:

  • Point of contact for commercial service requests and technician assignments.
  • Scheduling and tracking of service technicians to maximize their operating efficiency and effectiveness.
  • 100% quality on all customer service calls and ensure timely response to customer requests.
  • Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction.
  • Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.

Qualifications:

  • 3+ years of dispatching experience is a must.
  • High School or Vocational School Education.
  • General familiarity with the Tampa area (distances/highways/etc.).
  • Exceptional interpersonal, customer service, and communication skills.
  • Strong proficiency with MS office (Word, PPT, & Excel).
  • Ability to manage multiple jobs at one time and stay organized.

As part of the application process for Tudi Mechanical, please click here to complete a brief survey: https://assess.predictiveindex.com/xbXyJ

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