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Date Added: Tue 10/02/2026

Field Service Engineer

Norwich, UK
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Company: REED

Job Type: Permanent, FullTime

Salary: £30,000 - £40,000 per annum, Inc benefits

What you will be working on:

Servicing and Maintaining Security Systems

  • Perform regular servicing, maintenance, and fault diagnosis on CCTV, intruder alarms, and access control systems.
  • Repair or replace faulty components to restore functionality.    
  • Ensure all systems meet relevant standards and regulations.  
  • Provide emergency fault response as part of an on-call rota.
  • Ensuring a Safe Working Environment       
  • Follow safety protocols, especially when working alone.
  • Identify and mitigate potential hazards, using PPE and adhering to safety guidelines.          
  • Successfully complete Society-provided health and safety training.

Compliance with RAMS (Risk Assessments and Method Statements

  • Consistently follow RAMS to ensure safe, efficient task execution.
  • Review RAMS prior to starting work and report any deviations or concerns.

Technical Skills and Knowledge        

  • Read and interpret electrical and building plans.
  • Use hand tools, power tools, and specialist equipment for installation and maintenance.  
  • Apply electrical knowledge to troubleshoot and install systems effectively.
  • Hold or be able to obtain ECS/CSCS certification.              
  • Maintain awareness of new security technologies and demonstrate a proven installation track record.

Availability and Responsiveness       

  • Respond to out-of-hours service calls and emergencies as required.
  • Work flexibly, including evenings, weekends, and overnight stays.       
  • Be physically capable of safe onsite work in various environments.
  • Willing to travel to customer sites and stay overnight to carry out servicing and repairs.
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