Veolia Water Technologies, the world leader in water treatment. Veolia Water Technologies provide complete solutions for water treatment. Innovating in key areas such as sustainable development, resource and by-product recovery, our differentiating water treatment processes enable us to offer solutions suited to every application. We are experts in water.

Clinical Account Manager

Home based role; based at home with travel as and when required

Permanent, Full-time, Monday - Friday 37 hours

25 days annual leave (plus UK bank holidays) and your birthday off! Pension scheme, Company car / Cash allowance

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We are looking for a proactive Clinical Account Manager to manage and develop clinical service accounts in the UK.

You will build strong customer relationships, analyse service trends, improve engagement, and identify opportunities to enhance service contracts.

Collaborating with internal teams, you will ensure high service standards and refine contract management and issue resolution. You may also represent the company at trade events to promote products and stay informed on industry trends.

If you're driven to deliver exceptional service and support company growth, apply now!

Key Responsibilities:

• Understand client needs, market trends, and business goals to drive growth.
  
• Build and maintain relationships with key decision-makers in clinical organisations.
  
• Lead solution development, coordinating company resources to meet client needs.
  
• Manage client revenue and margins to achieve growth targets.
  
• Plan mutual objectives and milestones with clients, conducting quarterly reviews.
  
• Ensure client satisfaction by coordinating internal support and resolving issues.
  
• Oversee contract renewals, price adjustments, and post-sale follow-ups.
  
• Analyse data to identify service trends and improvement opportunities.
  
• Track retention, sales forecasting, and growth opportunities.
  
• Maintain CRM records and provide monthly reports on client activities and forecasts.
  

General requirements for the role:

We are looking for someone who is energetic, self motivated and curious with a sense of personal pride and motivation.

Being able to demonstrate the following attributes will also be advantageous:

• Management experience in a related service industry or proven success as an Account Manager.
  
• Strong PC skills, including CRM software, pipeline management, sales reporting, and Microsoft Office.
  
• Experience with Salesforce for tracking and forecasting account activities.
  
• Ability to sell in medium to long sales cycles, with strong understanding of financials and profitability.
  
• Skilled in interpreting data and using it to drive decisions.
  
• Experience with sales forecasting, goal-setting, and business/financial planning.
  
• Full UK Driving Licence.
  

What's next?

If you feel this role is suited for you, click on the "Apply" button. The Recruitment team will review your application as soon as possible and if your experience and skills match closely with what we are looking for, we will be in touch to discuss the next steps.

Our promise to you

We know that the expectation of a good role goes both ways, so alongside your salary, you will have access to our extensive benefits package which includes 25 days annual leave, our market leading pension and share scheme, a range of employee discounts, company vehicle, private medical insurance (after one year of service) and employee referral bonuses - as we'd like nothing more than to give your family and friends an opportunity too! Also, to help you a little further, we provide mental health and financial support, so you know exactly who to lean on whenever you need to.

Apply today, so we can make a difference for generations to come.

Diversity & Inclusion

At VWT UK, we're proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Here at Veolia Water Technologies, we know that some applicants don't apply unless they think they tick all the boxes - but we are saying don't worry! We would much rather see your application than risk missing out on your potential! We know our strength comes from our differences and shared life experiences so we are committed to offering a safe work environment, where individuals are respected. We're proud to be known as an equal opportunities employer, so no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality, or veteran status, every applicant who meets the minimum requirements will be considered fully.