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DATE ADDED: Wed 30/10/2019

AQP Manager (Maternity Cover)

Maidstone, UK
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JOB TYPE: Permanent

SALARY: £34000/annum Dependent on Experience

RP49 - AQP Manager (Maternity Cover)

Location: Maidstone

Salary: £34,000

Overview:

First Military Recruitment are currently seeking an AQP Manager on behalf of one of our clients.

To effectively manage the team to work within NHS contractual parameters, the IQIPS quality standards and meet company deadlines whilst expanding, growing and developing new and existing AQP coverage nationwide.

This vacancy will begin the first week of January 2020 for 12 months.

Duties and Responsibilities:

Leading and organising the team (including AQP Support Centre staff and audiologists) to provide an efficient and effective service.
Successfully managing the team through periods of change.
Creating an environment for individuals to grow and develop.
Being the first point of contact for NHS Commissioners and attending quarterly Commissioner's meetings.  Building effective and productive working relationship to ensure AQP success.
Ensuring that there are a sufficient number of appropriate facilities in which to operate for each active CCG location through face to face meetings.
Research new service locations in new areas and ensure that they are fit for purpose.
Ensure that locations meet the IQIPS requirements and are reviewed annually.
Analyse and identify areas for efficiency gain/growth in existing CCGs to boost referral numbers and revenue.
IQIPS Quality Reviews.
Attending assessments.
Maintaining the review log (AQP provision audit).
Monitoring KPI performance.
Preparing staff and locations.
Contract acquisitions; reviewing and assessing Contract Finder publications for new tenders.
Promotion of AQP services with Practice Managers and GPs through face to face meetings.
Reviewing monthly and quarterly patient satisfaction surveys (created by AQP Operations Coordinator) and reporting any issues/recommendations to the Board.
Supporting the monthly invoicing process.
Complying with the specifications set out by the NHS Commissioners.
Maximising cost efficiency of the service without compromising quality of service, compliance or core brand image. 
Reviewing all contracts and protocols annually.
Chairing annual best practice meeting to ensure correct procedures are in place for patients and audiologists.
Managing patient complaints.
Liaise with AMs, Finance Director and other company management as required.
Liaise with NHS Commissioners.
Form strong working relationships with Practice Managers to maintain and build referral levels.
Skills and Qualifications:

Previous experience in a similar role.
Excellent organisational, logistical and administrative skills.
Supervisory or management experience.
High degree of attention to detail and task completion.
Very good communication and telephone manner.
Able to work under pressure and to deadlines.
Able to work on own initiative and as a team, also being able to quickly adapt to different situations.
Able to build and maintain good working relationships.
Consistent, concise and accurate reporting.
Numerate, comfortable with figures.
Full driving licence.
Availability to travel to service locations and NHS commissioner venues.
IT literate with a good working knowledge and ability to use Microsoft packages efficiently including Excel

RP49 - AQP Manager (Maternity Cover)

Location: Maidstone

Salary: £34,000
Role: AQP Manager (Maternity Cover)
Job Type: Permanent
Location: Maidstone, Kent,

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