A very successful and long established manufacturing company based in Medway Towns is looking to recruit a Sales Administrator on a full-time permanent basis to join their friendly team.

You will have previous administration and customer service experience, be fully IT literate and be well organised. Working Monday-Friday, 38 hours per week, #removed#, Monday-Thursday, #removed# Friday, with free on-site parking.

Sales Administrator - Key Responsibilities

Accurately process incoming sales orders, ensuring prompt data entry into the system and timely order confirmations to customers.

Allocate stock and liaise with packing and production departments to ensure customer requirements and delivery deadlines are met.

Maintain professional and effective communication with customers regarding order status, delivery schedules, lead times, and issue resolution.

Coordinate logistics by booking and managing third-party courier, pallet, and international shipping services.

Raise, issue, and track sales invoices, ensuring all billing details are correct and up to date.

Resolve delivery-related queries by working closely with couriers and customers to investigate and resolve issues quickly and efficiently.

Maintain accurate and up-to-date customer records across internal systems and databases.

Provide administrative support to the sales team, ensuring smooth order flow and customer satisfaction.

Benefits

25 days holiday plus 8 bank holidays
Pension to match employee up to 5%
Free parking