Mortgage Administrator - Chippenham (Hybrid Working) - £25,000

A leading specialist mortgage brokerage, located on the outskirts of Chippenham, is seeking an experienced Mortgage Administrator to join their growing team. This is a full-time, permanent position offering hybrid working, career development opportunities, and a vibrant company culture.

Location: Chippenham, Wiltshire (car required due to office location)
Salary: £25,000 per annum
Hours: Monday to Friday, 9:00am - 5:30pm
Work Pattern: Hybrid (2 days working from home per week)

About the Company

With over 25 years of experience, this well-established organisation is one of the UK's top specialist mortgage brokers. They are known for simplifying the mortgage process for clients through expert advice, innovative technology, and a personalised service. The company is regularly recognised for its professionalism, customer service, and industry knowledge.

Role Overview

The Mortgage Administrator will provide essential support to a team of mortgage and protection advisers, helping to ensure mortgage applications progress smoothly from start to finish. This is a great opportunity for a detail-oriented and organised individual looking to develop their career in the financial services sector.

Key Responsibilities

Provide administrative support to mortgage advisers

Manage mortgage applications from submission to legal completion

Liaise with clients, lenders, surveyors, and solicitors

Ensure all processes comply with FCA regulations and internal policies

Maintain accurate records in CRM and case management systems

Monitor and progress outstanding tasks and cases

Assist with general office duties and team support

Candidate Requirements

Previous experience in administration, ideally within financial services or mortgages

Excellent organisational and time management skills

Ability to handle multiple cases and prioritise effectively

Strong communication skills, both written and verbal

A proactive, customer-focused approach

Own transport essential due to office location

Benefits

Competitive salary: £25,000 per annum

Hybrid working: 2 days from home per week

22 days annual leave plus bank holidays

Company pension scheme

Free on-site parking

Supportive and professional working environment

Career development opportunities

Application Deadline: 28 May 2025

If you are an experienced administrator looking to take the next step in your career within the mortgage industry, we want to hear from you. Apply today with your up-to-date CV.

Acorn by Synergie acts as an employment agency for permanent recruitment