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Business Analyst - Insurance

Birmingham, UK
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Job Type: Permanent, FullTime

Salary: £52,000 - £60,000 per annum

Business Analyst - Insurance Claims

Home Working / Remote with a requirement of going to either London or Birmingham offices twice a month.

Initial 12 month fixed term contract with the intention of becoming permanent. Salary up to £70,000 plus 20% bonus, 25 days holiday and 10% pension. 

A leading global insurance company is looking for a Business Analyst to join their team and focus on the ongoing automation and optimisation of their claims processes and systems. The suitable candidate will need to have a background in looking at existing processes and working towards finding efficiencies across claims submissions, handling and system integrations. 

Day to day duties will include:

  • Elicit, understand, challenge and translate the business value into requirements, creating user stories
  • Analyse, document and challenge end to end business processes and customer journeys
  • Suggest process improvements
  • Ensure alignment between requirements, user stories and test output
  • Be the link between the internal stakeholder, technical teams and any third-party regarding 
  • Ensure solution designs align with Enterprise Architecture principles 
  • Build a relationship with your Product Owner, understand their business and challenges.
  • Understand internal customer and how the product impacts them in order to ensure you are driving the right outcome.

To be considered suitable you will need experience with the following:

  • Creating process maps for a variety of audiences with adequate level of detail
  • Workshop facilitation
  • Senior stakeholder management
  • Understanding of insurance processes  - ideally Claims, Borderaux process, London Market insurance
  • Working in an Agile environment
  • Skilled in the analysis and documentation of complex business processes.
  • Experience working with global product teams, software providers, and outsourcers.
  • End to end experience of the product lifecycle over numerous medium and large-scale projects.
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