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Date Added: Fri 04/06/2021

Sales Consultant - Tiles, Bathrooms & Kitchens

Manchester, UK
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Job Type: Permanent

Salary: £20000 - £23000 / annually

Our client based in Manchester are currently looking for an experienced Sales Consultant, ideally with a background in Bathroom and Kitchens.


  • Salary - OTE £28,000
  • 20 days holiday plus bank holidays
  • Staff Discount
  • Free Parking

Key Skills and Responsibilities of the job:

  • Personally, greeting the clients upon entry to the showroom;
  • Recommending suitable product ranges to the client as per their specification (dimensions; budget);
  • Provide the clients with detailed and accurate quotations
  • Handling payments directly from clients as well as credit/debit card payments;
  • Answering the telephones and dealing with any client queries;

Commercial Focus:

  • To deliver store sales in line with targets
  • To actively sell and promote the company's products at all times
  • To excel at delivering and growing the brand in the stores local market place

Customer Satisfaction:

  • To ensure that customer service standards are exceptional at all times
  • To always ensure that your selling skills are effective in line with customer expectations
  • To ensure that the telephone, internet leads, customer surveys and future delivery reports are delivered in line with company guidelines
  • To monitor all customer orders to ensure that 100% customer satisfaction is achieved (through effective backorders)
  • To make sure that customer complaints do not arise by delivering excellent service
  • To monitor your store at all time to enable the best possible standards to be delivered

Product Presentation:

  • To ensure that you always have up to date knowledge of all products
  • To deliver at all times the highest level of standards across the store
  • To deliver the best possible customer experience through driving product standards

People Development:

  • To make sure that you are trained in all aspects of the business
  • To develop skills in driving our products and understanding our processes
  • To make sure that you deliver 100% of your expectation at all times
  • To take responsibility for your own development

Job Delivery:

  • To deliver your daily appointed workload
  • To help create a team spirit that delivers ownership for the business
  • To manage your own workload and responsibilities
  • To take responsibility for your decisions
  • Help to generate ideas for growing the business
  • To change in line with business expectations
  • To deliver exceptional performance at all times

Health and Safety:

  • To have a good understanding of the Health and Safety implications in the store
  • To ensure that all Health and Safety requirements are adhered to
  • To respond to any Health and Safety issues that arise in the store
  • To monitor the day-to-day housekeeping standards in the store

Personal Attributes;

  • Excellent People Skills
  • Smart personal appearance
  • Clear and positive communicator with good negotiation and influencing skills
  • Relevant experience with face to face customer sales in a similar environment or possesses the underlying traits to fulfil this role.

Education and Qualifications;

  • A good level of verbal, written and numerical literacy
  • Relevant experience in a similar environment would be an advantage
  • It is essential applicants have previous Kitchen or Bathroom design experience

Working 5 days a week out of 7, 42.5 hours per week with the following shifts below:

Monday - Friday, 9am until 6pm

Saturdays 9am until 5pm 


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