HRGO are recruiting Inbound Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound calls, and communication with customers.

Location: Birkenhead

Pay: £12.21 per hour

Hours: Mon-Fri 8.30am-5pm

Responsibilities:

Taking inbound calls from customers relating to the service provided by the business
Some outbound calls, but primarily all calls will be inbound
Managing calendars and scheduling appointments
Issuing communication regarding appointments, for example letters, text messages, and emails
Inputting data onto the systemRequirements:

Previous experience in a customer service based role is essential
Telephone customer service based experience is preferred but not essential
Able to provide excellent customer service
Have a pleasant telephone mannerWhy you should work for HRGO

Long-term, ongoing work with potential for permanent opportunity
Modern portal for easy registration, can be done from home
Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
Holiday pay
Optional pension contributions
Accessible via public transportIf you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)