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DATE ADDED: Wed 17/10/2018

Customer Account Manager

Waterbury, USA


Job Description

Job Description: The Customer Account Manager must be well organized and detail oriented with an ability to multitask. The position requires strong communication & follow-up skills, the ability to navigate on line portals and a strong knowledge of Microsoft Office, especially excel, as well as analytical capabilities.



Responsibilities include analyzing, communicating, collaborating and executing the implementation of customer compliance requirements for all new and existing customers. The role will work cross-departmentally to ensure compliance and customer satisfaction. Additional responsibilities include account management, order entry, credits, claims, chargebacks and processing RTV’s.



2+ years’ experience in customer service or related field

Associates Degree in Business Administration or a related field preferred

Proficiency with Microsoft Office Suite


Company Description
Portmeirion Group USA is major force in the homewares industry, encompassing the world renowned brands of Portmeirion, Spode, Royal Worcester and Pimpernel. We are a market leader with a worldwide reputation for high quality and innovatively designed tableware, cookware, giftware and tabletop accessories. For further information about the Portmeirion Group, please visit our website: #removed#

Role: Customer Account Manager
Job Type:
Location: Waterbury,

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