Vehicle Damage Assessor (Prestige)
Repair Centre
Up to £55,000 per annum
45 hours per week
Location: Cirencester Prestige GL7

What we offer

* Excellent salary plus incentive

* 30 days annual leave (inclusive of bank holidays)

* Workplace pension scheme

* Free Training and Development

* Employee long service rewards

* Employee well-being services

* Free uniform (and PPE)

* Life insurance

Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences.

About the role

As a Vehicle Damage Assessor (VDA), you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions.

Key Responsibilities

* Vehicle Inspection - Accurately assess damaged vehicles, identifying all necessary repairs.

* Negotiation - Liaise with engineers and assessors to agree on repair costs.

* Quality Control - Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards.

* Repair Methodology - Select appropriate repair methods tailored to customer needs and site resources.

* Customer Engagement - Explain repair processes and discuss upselling opportunities where appropriate.

* Estimating & Costing - Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc.

* Profit Maximisation - Optimise repair margins by effectively utilising systems and allowances (including Zone-99).

* Pre-Accident Value (PAV) Evaluations - Assess vehicle values where required.

* Job Costing & Invoicing - Ensure accurate repair costs are recorded for invoicing.

* Production Collaboration - Attend daily production meetings to update colleagues on assessments and customer needs.

You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes.

About you

You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences.

What we look for

* A minimum of 5 years' experience in vehicle damage assessment.

* Strong understanding of modern repair methods and the ability to maximise repair opportunities.

* Ability to balance quality, efficiency, and profitability.

* Capable of working collaboratively with minimal supervision.

* Able to clearly explain repairs, build trust, and enhance customer satisfaction.

* Willingness to embrace continuous learning and improvement.

* Experience using Audatex, GT Motive, and other assessment tools.

* IMI VDA accreditation

Why join the Motofix family?

* Trusted by Premium Brands: We are proud to be approved by some of the world's most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.

* Award-winning Paint & Body Centre: In Spring 2024, we opened our state-of-the-art Prestige Paint & Body Centre in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele.

* Customer Experience: In 2024, Motofix was recognised as Bodyshop Group of the Year and our teams enjoy a Trustpilot rating of “Excellent”.

Next steps
Contact our talent team who will be in touch within 5 working days
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