We are seeking a Printer Service Technician to join our team! The person we hire will maintain and repair printers and related equipment at our facility in Upland, CA and at customer locations. This individual will be responsible for the timely and cost effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products.
- Repair, install, replace parts, and perform adjustments.
- Troubleshoot and repair defective equipment.
- Perform routine preventative maintenance.
- Respond to work order requests in a timely fashion.
- Adhere to all safety policies and procedures.
- Provide accurate feedback to teammates with service call close information, parts usage reporting and customer meter readings.
- Analyze customer needs, recognize business opportunities, and influence sales growth.
- Communicate and interact with customers, field service, sales, management and administration in a way that is courteous, positive and professional.
- Previous experience in printers, copiers, office equipment or other related fields.
- Prior experience in the maintenance and repair of Epson, HP, Lexmark, Okidata or Xerox Equipment is a plus.
- Strong mechanical aptitude and troubleshooting skills.
- Familiarity with a multimeter, small tools and equipment.
- Knowledge of basic computer operation and networking. Advanced knowledge is a plus.
- Ability to handle physical workload.
- Ability to complete all administrative aspects of the job on time and without errors.
- Must have reliable vehicle (mileage is reimbursed).
- Must have a valid driver's license and insurance.
Founded in 1983, CBS is a wholesaler and distributor of a variety of business and consumer products primarily to schools.
CBS E-Complete is headquartered in Upland, California and has offices in Sacramento, CA and Sparks, Nevada. Visit us online at #removed#-12.com.
Role: Printer Repair Technician
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