Your New Company
A reputable UK insurer is seeking an experienced Commercial Claims Adjuster to join its established and growing Commercial Claims team. This organisation is well recognised for its strong market presence and commitment to delivering an exceptional technical claims service across the UK commercial insurance sector.
You will be joining a collaborative and supportive environment that values professional development, technical expertise and strong customer outcomes. As part of a wider claims function, you will play an integral role in managing complex and varied losses across Commercial Property and Liability lines.
Your New Role
In this role, you will take ownership of a portfolio of Commercial Property and Liability claims, typically involving a mix of property damage, escape of water, fire, BI exposures, Employers' Liability and Public Liability incidents. You will be responsible for handling each claim from first notification through to settlement, conducting full coverage analysis, reviewing policy wordings and ensuring accurate reserving throughout the lifecycle of each case. You will work closely with brokers, underwriters, loss adjusters, legal representatives and internal stakeholders to progress claims efficiently and fairly. The role requires a confident communicator with the ability to provide clear guidance, negotiate effectively and maintain strong relationships across the market. You will also contribute to continuous improvement initiatives, sharing insights and supporting enhancements in process, customer service and operational performance.
What You'll Need to Succeed
To succeed in this role, you will bring experience handling Commercial Property and/or Liability claims, ideally gained within an insurer or established claims environment. You should possess a solid understanding of UK commercial lines, including coverage interpretation, liability assessment and the ability to manage complex or contentious cases. Strong analytical and decision-making skills are essential, along with the confidence to manage a varied and often busy caseload. You will need strong communication skills, accuracy in documentation, and the ability to work collaboratively with both internal and external partners. Progress towards ACII would be advantageous, but is not essential.
What You'll Get in Return
In return, you will receive a competitive salary, annual bonus and a comprehensive benefits package. The company offers hybrid working, with flexibility and work-life balance at the forefront of its culture.
You will gain exposure to complex and diverse commercial risks, with strong opportunities for career progression and continued professional development. This is an excellent opportunity to strengthen your technical capability and advance your claims career within a respected UK insurer.
What You Need to Do NowIf you're interested in this role, click 'apply now' to submit an up-to-date copy of your CV. If this job isn't quite right for you but you are looking for new opportunities within Commercial or Specialty Claims, please contact me for a confidential discussion about your next move.
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