Our client, a UK wide national Financial Services company are now looking to expand their Harrogate function and so are looking for Paraplanners to help service their growing client book.

You will provide a complete research and report writing support service for Financial Planners (Advisers), aiding them in the more highly skilled areas to ensure that the client receives a complete and comprehensive advice package.

Role Responsibilities

• To draft suitability reports with guidance from the Financial Planner, in accordance with all compliance and departmental requirements.
• To liaise with the Financial Planners to ensure all information received is complete and accurate for advice to be given.
• Assist in the interpretation of the adviser’s client meeting and prepare suitable recommendations with a high level of accuracy and care.
• Provide guidance to advisers on aspects of specific cases to support good consumer outcomes.
• To ensure that the customer experience follows TWP defined standards and TCF is always maintained.
• To ensure that all relevant research, client support and Compliance and Systems processes are always observed to maintain excellent and compliant performance in the job role.
• Update workflow records to facilitate the production of accurate management information in a timely manner.
• Ensuring relevant workflows are kept up to date to accurately reflect workflow.
• Follow and promote best practice for all adviser support and client facing processes, ensuring consistent process and output quality.
• Ensure the agreed outcome meets the company’s compliance standards and FCA rules.
• Achieve set output targets for producing ongoing advice documents
• Ensure effective communication with Client Support, advisers, and other colleagues to ensure a great customer experience.
• To run own case load efficiently and keep all own case records and files up to date and to departmental required standards.
• To obtain data for existing policies/schemes of clients and analyse/research the information provided, using various software programs as appropriate.
• To obtain illustrations and Key Features documentation in support of recommendations to clients.
• To assist the administration team in the processing of any new business linked to their cases.
• Ensure technical knowledge and general industry knowledge is always maintained.
• Perform ad hoc tasks as and when required.

Job Requirements

• Experience in a Paraplanning role in a similar environment.
• Experience of working with IT systems that support this service.
• Good technical knowledge and understanding of FCA COB rules.
• Ideally, Diploma in Financial Planning (or working towards).
• Ability to liaise with colleagues and clients in an articulate and pleasant manner.
• Ability to work under pressure and manage own workload.
• Ability to work as part of a team and to learn new skills/knowledge.
• Excellent standard of written and verbal communication.
• Analytical mind and excellent attention to detail.
• Excellent time management skills with an ability to work to deadlines.

If you want to hear more about these fantastic opportunities please apply ASAP for an informal chat