A leading manufacturer of personal care and cosmetic products has partnered with Woodstock Recruitment to hire a new Quality Technologist to their team.

Do you have previous quality experience working in a factory / manufacturing environment?

Do you have prior experience of working within an FMCG environment, such as food, chemicals, personal care or cosmetic manufacturing?

Have you worked within a GMP manufacturing environment?

Been involved with audits and customer complaint processes?

Key responsibilities:

* Manage and respond to consumer and customer complaints ensuring that all complaints are investigated and appropriate actions taken to ensure consumer and customer confidence is maintained

* To be the first point of contact should any complaint or non conformity be raised. Ensuring that all stock is quarantined and that root cause analysis is completed.

* Maintain standards for all approved packaging & RM items on site

* Management of Internal Audit program

* Management and completion of the companies supplier approval programme

* Management of supplier non-conformances ensuring timely communication for resolution

* Management of all site external calibrations ensuring full compliance to accreditation and customer requirements

* Completion and trending of site GMP audits

* Management of rework process

* Completion of monthly supplier performance reviews.

* Support Production by carrying out line quality checks.

* The assessment and archiving of related quality documentation.

* Attend and prepare reports for weekly Quality meeting

* Carry out QESH internal audits as required

* To promote Health & Safety policy and procedure, ensuring a safe working environment at all times

* When requested to provide cover within the department

* To ensure that all Health and Safety standards are maintained and that you show due diligence at all times.

Skills, experience and qualifications:

* Experience from a previous quality function wtihin a manufacturing environment - FMCG, Chemical, personal care ideally

* Knowledge of GMP auditing

* Knowledge of supplier non-conformance processes

* Knowledge of customer complaint processes

* Competent MS Office ueser

* Ideally knowledge of basic laboratory procedures incase cover is needed in the lab (desirable not essential)