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Date Added: Thu 10/06/2021

GDOT - IT Applications Support Specialist 3

Atlanta, GA, US
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Job Type: Permanent, FullTime

Job Description
Under broad supervision, provides management information system user support, either by phone or site visit. Analyzes and designs software modifications to meet users' needs. May develop and conduct training and mentor junior staff. Owns assigned tasks.

Job Summary:

Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit for the Georgia Dept. of Transportation (GDOT). Troubleshoots end-user problems. Analyzes ,designs and develop software modifications to meet users' needs. May develop and conduct training programs for users. Owns assigned tasks. May serve as a lead or train staff.


The successful candidate for this position will possess the following skills and experience:

Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.

Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.

This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.

Technical Skills experience and knowledge which include the following:

Java or Other programming language
Groovy Script
Oracle databases
Required/Desired Skills SkillRequired /DesiredAmountof ExperienceJava or other programming languageRequired5YearsJavaScriptRequired5YearsGroovy ScriptRequired5YearsXMLRequired5YearsSQLRequired5YearsPL SQLRequired5YearsOracle databasesRequired5Years Questions No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate's email address that will be used when submitting E-RTR.Question3Candidate must be paid AT LEAST NA if selected for engagement. Candidate can be paid more; however, the SRP rate cannot exceed NA. Do you accept this requirement?Question4The maximum mark-up for this engagement's SRP rate is 35%. To be competitive on pricing, a mark-up below the 35% threshold is suggested. Do you agree to propose a mark-up at or below 35%?Question5This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement?Question6The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client's selection date. Do you accept this requirement?Question7This position is in Atlanta, GA. The Consultant is required to travel to Atlanta, GA at no expense toGDOT, to obtain their computing equipment and ID/Security Badge in order to begin on boarding. Theconsultant shall either reside or prRemote Work Permitted: Due to COVID-19, the client has agreed to allow the selected candidate to work remotely in Atlanta, GA. for the time being. However, the selected candidate must be available to report onsite as directed by the client. Do you accept this requirement?Question8GDOT will not be providing any raises within the first 2 years. After that time, rate increases will be based on performance and budget dependent.Question9The selected candidate is required to present a valid Permanent Residence Card (aka "Green Card") orproof of US Citizenship. Proof will need to be provided for on-boarding. Do you accept this requirement?

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