Job Purpose
We are seeking a friendly and reliable Shop Assistant to deliver excellent customer service within a busy accessories and leisure retail environment. You will support customers in selecting and purchasing caravan and motorhome products while helping to maintain high shop standards, manage stock, and assist wider teams to ensure a smooth customer experience.

Key Responsibilities

Customer Service

Greet and assist customers in a professional and approachable manner

Offer knowledgeable advice on accessories and leisure products

Understand customer needs and recommend suitable solutions

Handle customer queries, returns, and basic complaints efficiently

Sales & Retail Operations

Process transactions accurately using a till/POS system

Promote products and upsell where appropriate

Support in-store promotions, seasonal displays, and offers

Stay up to date with product ranges and new stock

Stock Control

Receive, check, and book in deliveries

Replenish shelves and maintain organised stock areas

Assist with stock takes and inventory management

Report low stock levels and discrepancies

Shop Presentation

Ensure the shop floor is clean, tidy, and well presented

Maintain clear pricing and accurate product labelling

Create attractive displays to support sales

Team Support

Work collaboratively with internal teams to supply parts and accessories

Assist with preparing customer orders and collections

Provide general support across the business during busy periods

Skills & Experience

Essential

* Previous retail or customer-facing experience

* Strong communication and interpersonal skills

* Ability to work effectively within a team

* Good organisational skills and attention to detail

* Basic IT skills

Desirable

* Knowledge of caravanning, motorhomes, or leisure products

* Experience in a parts or accessories environment

* Interest in camping, touring, or outdoor activities

Personal Attributes

* Friendly, approachable, and professional manner

* Proactive with a willingness to learn

* Reliable with a strong work ethic

* Able to work in a fast-paced environment

* Positive, can-do attitude

Working Hours

5 days per week, including Saturdays on a rota basis

Flexibility required during peak trading periods

Additional Information

Manual handling may be required (e.g. lifting and moving stock)

Full product training will be provided

If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the 'apply' button.

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