Transport Administrator (Pallet force)

Location: Stoke

Hours: Monday to Friday, 10am - 7pm

Salary: Up to £28,000 per annum

Role Overview: 

Our client is currently looking for a highly organised and proactive Transport Administrator to join their busy and dynamic Pallet force Transport Operations team.

This is a fantastic opportunity to join a well-established logistics business, where you'll play a key role in supporting the day-to-day coordination of their transport network. The successful candidate will be instrumental in ensuring smooth warehouse operations, timely deliveries, and high levels of customer service.

Key Responsibilities:

• Coordinate daily transport schedules, managing both deliveries and collections to ensure timely and cost-effective operations
• Prepare and verify all necessary transport documentation, including load sheets and delivery notes, ensuring accuracy and compliance
• Communicate regularly with drivers to monitor progress, provide updates, and manage returns or changes to planned routes
• Serve as a key liaison between drivers, warehouse staff, and partner depots, managing communications via phone and email
• Deliver responsive and professional customer service, addressing queries and resolving issues in a timely manner
• Support operational planning by assisting with resource allocation, including driver scheduling and vehicle availability
• Monitor daily activities to identify and respond to any transport disruptions or issues, escalating when necessary
• Undertake general administrative support for the transport team and assist with tasks delegated by management

Required Skills and Qualifications:

• Previous experience in a transport or logistics administration role, ideally within a fast-paced environment
• Good understanding of driver hours regulations and Working Time Directive compliance
• Confident communicator with excellent interpersonal and customer service skills
• Capable of handling multiple tasks and deadlines, with strong time-management abilities
• Competent in using IT systems, with the ability to learn new software quickly

Other information:

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• Discount platform - including top retailers
• Full training and support
• Cycle to work scheme
• Regular engagement initiative including treat days!
• Learning Management System for continuous learning
• Mental health forum in place to support with well being
• Rewards & recognition

Interested? Call Maria on or email  for more information.

INDCOM