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Date Added: Thu 01/09/2022

Customer Service Executive

Welwyn Garden City, UK
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Company: SMART 10 LTD

Job Type: Permanent, FullTime

Salary: £24,000 per annum

Job Title: Customer Service ExecutiveSalary: £24,000 per annum Location: Welwyn Garden CityContract: Permanent, Full TimeHours: Sunday 10am - 4pm (Work from home) & Monday - Thursday 10am - 6pm

COMPANY PROFILE

An exciting prospect has arisen for an experienced customer service professional to join a growing and successful business in the heart of Welwyn Garden City. The successful candidate will work as part of a thriving customer service team and be responsible for making and receiving calls to customers regarding their orders and updating their accounts.

SKILLS REQUIRED


• Previous customer service experience
• Confident and precise telephone manner
• Ability to work well in a pressurised environment
• Ability to build long lasting relationships with existing and new clients

RESPONSIBILITIES


• Responsible for making outbound calls to customers regarding their orders


• Updating customer accounts via the CRM System


• Receiving calls from customers, and processing their orders


• Upselling new products to existing customers


• Prepare credit note report


• Processing orders accurately


• Handling calls for deliveries

ADDITIONAL INFORMATION


• Excellent non contractual quarterly incentive scheme


• Pension


• Life assurance


• Free car parking


• Employee Assistance Program


• Team events and fun working environment

Should you be short listed for this position, a member of the Smart10 team will be in touch with you within the next 7 days. We may contact you about other potential vacancies too, should we feel these are suited to you. If you do not hear back from us, please take it that your application has been unsuccessful on this occasion.On behalf of all at Smart10 Recruitment, we wish you the best of luck with your application and wish you all the best in your pursuit for a new position.Smart10 Ltd is a "Multi Award Winning" and independently run recruitment consultancy, based in Hertfordshire. We specialise in both Permanent and Temporary positions across all Business Support roles.Please refer to Smart10’s Privacy Policy as to how we hold your data.

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