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Date Added: YESTERDAY

Shared Ownership Manager

Lewes, UK
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Company: SOUTHDOWN

Job Type: Permanent, FullTime

Salary: £42,488 per annum

Description

Home ownership for people with long term disabilitiesSalary: £42,488 plus £1,000 Essential Car User Allowance (per year)Location: Bell Lane, Lewes, with the need to travel across the Sussex areaHours: 37 per weekMake a life changing difference. Lead a pioneering home ownership programme.Why Southdown?At Southdown, our values of being Compassionate, United, Trustworthy, Responsive, and a Force for Good underpin everything we do. You’ll join a supportive organisation where your work has tangible, life changing impact.We are now launching an exciting and innovative scheme enabling people with long term disabilities to buy a home of their own through the government-backed HOLD Scheme. About the RoleAs the Shared Ownership Manager, you will lead and own the full end to end journey for customers - from initial enquiry and eligibility assessment, through property identification and offer, to the coordination of a team of legal and property consultants ensuring the smooth completion of purchase and the successful handover to the shared owner.You will establish a local and regional presence for the HOLD scheme and act as Southdown’s internal lead – overseeing and reporting against the delivery of a programme of open market home ownership sales, ensuring every shared ownership purchase meets the needs of customers and Homes England Capital Funding Guide requirements.

Key Responsibilities
  • Establishing and operating a fully compliant HOLD shared ownership programme 
  • Managing a pipeline of acquisitions and providing clear programme monitoring and projections to senior colleagues
  • Maintaining Homes England systems, audit trails and compliance documentation
  • Ensuring a smooth, well-documented handover to housing management and Property Services teams
  • Working with families, local authorities and disabled people’s organisations to build a wider understanding of the scheme
  • Managing customer enquiries and customer leads, undertaking eligibility checks and affordability assessments
  • Assessing and approving open-market properties for suitability, value, title and condition
  • Commissioning and reviewing surveys, valuations and conveyancing work
  • Overseeing legal progression and ensuring all required documents (e.g., KIDs, affordability evidence) are issued and recorded appropriately
  • Building strong relationships with brokers, lenders, solicitors, surveyors and internal teams

Perks and benefits: 

  • Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
  • Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. 
  • Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
  • Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. 
  • Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
  • 25 days paid holiday plus bank holidays.
Skills, Knowledge and Expertise

What you’ll need for the role: 

  • Values-led, compassionate, and committed to delivering positive social impact
  • Confident managing complex housing or shared ownership cases end-to-end
  • Skilled at balancing customer needs with regulatory requirements
  • Ability to build trust with customers and communicate complex information clearly and sensitively
  • Highly organised, with the ability to develop administrative and case management systems to manage enquiries, triage applications and support  
  • Comfortable making judgement-based decisions in nuanced situations
  • Someone who enjoys working independently in a regulated, accountable environment
  • A Standard Disclosure and Barring Service (DBS) check, which will be paid for by Southdown
  • A full driving licence is essential along with access to your own vehicle or a vehicle insured for you.

You will bring knowledge of:

  • Knowledgeable and experience of shared ownership, leasehold structures, conveyancing or property acquisition processes
  • Homes England requirements (or the ability to learn them quickly)
  • Property title, surveys, valuations and conveyancing risk

Training:Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. 

Ready to make a difference?If you are motivated by meaningful work and excited by the opportunity to build and lead a brand-new programme, we’d love to hear from you.  Apply now and help more people with long-term disabilities secure a home that truly meets their needs.

How to apply:Please click on the ‘Apply Now’ button and fill out our simple one-page application form.The application closing date is 5 April 2026.

Please note, should we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible. 

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