An exciting opportunity has arisen for 111 Call Handlers In our Clients Brand New Facility based in Derby.

Our client has opportunities for enthusiastic and experienced professionals to join their existing team on a permanent basis.

Our client is looking for people who have a background in customer service, retail or administrative roles.

Working under close supervision, you will be answering calls in a timely fashion and according to guidelines.

You will be required to act as the initial point of contact for the customer, collating and recording all relevant details of requests, providing accurate and relevant information

Responsible for resolving queries and complaints by applying a first call resolution plan to each call

A range on working Hours are available:

-Full time

-Part time hours

-Weekend only

Full training is provided including 3 weeks monitoring after initial training to ensure you are comfortable going solo.

Benefits

- Onsite Parking

- Company Pension

- Excellent benefits package

For further Information please contact Stratton Recruitment on (phone number removed), where one of our specialist consultants will be able to help you