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Date Added: Thu 21/04/2022

Customer Service Supervisor

North West, UK
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Company: PAGE PERSONNEL

Job Type: Permanent, FullTime

Salary: £22000 - £25000/annum

The client is one the UK's leading Nutritional Life Sciences companies. Their mission is to make the World healthier through developing innovative nutritional solutions, combining them with great tasting food and supplementation.

Client Details

The client is one the UK's leading Nutritional Life Sciences companies. Their mission is to make the World healthier through developing innovative nutritional solutions, combining them with great tasting food and supplementation.

Description

Respond to customer communications via phone, email and social media channels for multiple brands.

Working 5 days out of 7 between 8am - 8pm and on a rota basis which will include some Saturdays / Sundays 9am - 5pm.

Following existing processes and procedures working to achieve individual and team targets, meeting SLA's, and always working towards improving the overall customer experience.

Working as part of a small team you must be resilient and adaptable to fast changes, able to use initiative and be proactive

Communicate at a high standard with customers and colleagues in a positive and professional manner to handle all types of queries including complaints

Any other tasks as required in a fast growing business.

Profile

Computer literate with good knowledge of Microsoft office.

Familiarity with Social Media communications

Familiarity with buying/selling via eBay

A 'can-do' attitude and enthusiasm to champion the customer

Customer Service experience in a contact centre or similar

Familiarity with the Bodybuilding Warehouse and Warrior brands

Job Offer

Competative salary

Fantastic opportunity
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