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DATE ADDED: Mon 08/10/2018

Financial Assistance Counselor

Northborough, USA


Job Description

Primary Responsibilities:

  1. Encompass the ability to understand and navigate a complex CRM platform

  2. Enroll patients into co-pay assistance portals for secondary adjudication

  3. Create patients in various programs to facilitate co-pay assistance for medication

  4. Enter information into computer databases accurately for effective record keeping

  5. Utilize computer terminal and navigate through multiple complex systems to input and retrieve information

Additional Responsibilities:

  1. Update job knowledge by participating in educational opportunities and training activities

  2. Work efficiently both individually and within a team to accomplish required tasks

  3. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures


Required Qualifications:

  1. College Education or justifiable experience

  2. Proficient use of MS Office

  3. Flexible Schedule- must be available to work 1-2 evenings per week until 8pm.


Professional Competencies:

  1. Business Skills and Knowledge

  • General Management

Demonstrate analytic and problem solving skills, and understand the impact of individual

decisions on other parts of the organization and the environment.

  • Financial management

Understanding of financial analysis, reimbursement techniques and strategies, and

financial outcome measures. Application of financial analysis and planning to achieve

organizational objectives.

  • Information management

An understanding of how technology can be used to promote managerial and clinical

efficiency and improve health care delivery. The ability to effectively manage

information resources and plan for future needs.

  • Quality improvement

Application of techniques that continually improve the quality of care provided, patient

safety, organizational performance, and the financial health of the organization.


  1. Knowledge of the Health Care Environment

  • Health Care Systems and Organizations

Demonstrate an understanding of how the various components of the health care

system is organized and financed, and how they interact to deliver medical and health


  • The Patient’s Perspective

Understand the patient experience, demonstrate a commitment to patients’ rights and

responsibilities, and ensure that the organization provides a safe environment for

patients and their families.


  1. Communication and Relationship Management

  • Relationship Management

The ability to build and maintain relationships with internal as well as external

stakeholders that are anchored in trust and where decision-making is shared.

  • Communication Skills

Be able to utilize verbal, written and presentation skills to communicate an

organization’s mission, vision, values and priorities to diverse audiences.


  1. Professionalism

  • Personal and Professional Accountability

Practice and advocate ethical decision-making and actions, promote patients’ rights and

responsibilities, effectively manage stress and personal resources, and act in accord with

professional roles and norms.

  • Professional Development and Lifelong Learning

Participate in proactive career planning and continually update professional knowledge.


AllCare Plus Pharmacy, Inc. is an Equal Opportunity Employer that complies with applicable state and local laws governing nondiscrimination in employment. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.

Company Description
AllCare Plus Pharmacy is a premier specialty pharmacy located in Northborough, MA. We provide a full range of pharmacy services while specializing in complex medication management. AllCare Plus Pharmacy combines caring, personalized service with exceptional clinical knowledge and innovative compliance programs. We make the treatment of difficult diseases as simple, safe, and effective as possible.

Role: Financial Assistance Counselor
Job Type:
Location: Northborough,

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