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DATE ADDED: Thu 04/10/2018

Metro Account Executive

Chicago, USA


Job Description

We invite you to play an important role in delivering quality services and solutions to our customers. At DHL Parcel Metro, we offer many rewarding opportunities in different functions of our business. Contribute to our success through various exciting career opportunities and be part of the world's leading logistics company.


We offer a Competitive Salary + Health Benefits, Paid Time Off, Holiday Pay, STD/LTD, Life, Tuition Reimbursement & 401k!


The Metro Account Executive will be responsible for the sourcing and opportunity validation of perspective customers for DHL Parcel Metro products. The position will work closely with the local sales team to identify opportunities to sell across product lines. 



  • Responsible for lead identification of potential customers for DHL Parcel Metro services including, on-demand, same and next day.The territory will have a minimum goal of $3 million revenue.

  • Responsible for opportunity validation of leads through understanding customer’s logistics strategy and technology capabilities to participate in localized services.

  • Identify key decision makers and make first point of contact to determine interest in product portfolio. Includes an overview of product portfolio and technical requirements.

  • Execute sales goals and priorities.

  • Plan and conduct presentations and hub/depot tours.

  • Maintain records/reporting requirements while achieving and exceeding minimum performance standards.

  • Coordinate new customer on-boarding through internal collaboration with customer solutions, customer service and product engineering.

  • Constantly improve skills and quality of selling through taking advantage of joint selling opportunities and training.

  • Main point of contact for account management and ongoing customer satisfaction.



    Typically requires BS/BA in related discipline and 5-8 years of experience in related field or MS/MA and generally 3-5 years of experience in related field.  Previous experience in a logistics environment, specifically parcel delivery, is preferred. 



  • Travel 25% day trips

  • Excellent written and verbal communication skills.

  • Excellent organization and planning skills.

  • Strong analytical skills and presentation abilities.

  • Quick to learn new skills and enjoys a challenge.

  • Self-driven and highly motivated with a positive mental attitude.

  • Must be able to work independently or within a team in a fast-paced environment.

  • Solution based selling skills.

  • Ability to work independently and remotely in a fast-paced environment.


    IT Requirements:

  • Strong Microsoft Office skills required.

  • Previous experience using a CRM (Customer Relationship Management) system (Sales preferred)


    Physical Demands:

  • Physical demands are consistent with a professional office setting
  • Regular sitting at work station for 25 - 75% of the work shift
  • Frequent standing and walking


Equal Opportunity Employer - Veterans/Disability

Company Description
Vision:To become the leading logistics provider in online retailing.

DHL eCommerce is on its way to becoming the preferred partner for shipping solutions nationwide and worldwide. With our innovative shipping solutions, supported by state-of-the-art operations systems, we are redefining residential delivery for both your business and your customers. We provide a full range of domestic and international services for the secure and reliable distribution of mail and parcels. Plus, we offer an expanding range of value-added services.

Domestic Presence: DHL eCommerce offers U.S. businesses the widest range of domestic mail and parcel services through the power of the DHL eCommerces worldwide network. With our strategically located Distribution Centers, we can pick-up, sort and process your shipments and move them efficiently into the mailstream. As a USPS Workshare partner, we are able to offer the final mile delivery to over 152 million addresses.

Global Presence: With direct connections to over 220 countries and territories and 41 processing centers on four continents, we have the worlds largest network for international shipping services today. We provide our cross-border services to top Fortune 500 companies for parcels, business mail, direct mail and publications.

Industries Served: DHL eCommerce handles a wide variety of shipments daily from apparel and electronics to books to DVDs, vitamins, replacement parts and catalogs. Some of the industries we serve are e-commerce, multi-channel retailers, direct marketing, financial, mail and print fulfillment, healthcare, pharmaceutical and nutraceutical, government and manufacturing.

Role: Metro Account Executive
Job Type:
Location: Chicago,

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