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Date Added: Wed 15/09/2021

Call Centre Advisor

Borehamwood, UK
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Company: SMART 10 LTD

Job Type: Permanent, FullTime

Salary: £23000 - £23000

Job Title: Call Centre Advisor
Salary:
£23,000 per annum
Location:
Borehamwood
Contract:
Full time, permanent - Shift patterns range between:
8am to 5pm, 9am to 6pm or 10am to 7pm

Do you have strong Customer Service skills?


Do you have experience within a high-volume customer service role?


If your answer is 'Yes’ to the above questions, this could be a great opportunity for you!

SKILLS REQUIRED


• Strong English and Maths


• Excellent customer service skills


• Brilliant telephone manner


• Efficient and can work on own initiative

RESPONSIBILITIES


• Deal with Landlords/ Tenants via phone (inbound/outbound)


• Respond to live chat queries


• Process membership and deposit protection

• Handle member renewals

• Investigate and handle invoicing issues

• Support the membership team with general processing and data entry

BENEFITS:

  • 23 days annual leave (plus bank holidays)
  • Flexitime
  • Private Healthcare for the employee and their dependents (after 1 years’ service)
  • Employee Assistance Programme (day one)
  • Interest free Season Ticket and Rental Deposits Loans
  • Annual Leave purchase scheme

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data

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