Advanced Digital Systems & Storage Engineer (Band 5)

Location: Hertfordshire (On-site)
Sector: NHS
Contract: Temporary (ASAP - April 2026)
Hours: Monday-Friday, 9:00am-5:00pm (37.5 hours per week)

We're supporting a large and highly regarded NHS Trust in Hertfordshire to recruit an Advanced Digital Systems & Storage Engineer to join their Digital Infrastructure team on a temporary basis.

This is an excellent opportunity to play a key role in supporting critical healthcare systems within a complex, high-availability environment—where your work will directly contribute to frontline patient care.

The Role

As a senior technical specialist within the Digital team, you'll provide 2nd and 3rd line support across a broad range of infrastructure services, ensuring systems remain secure, resilient, and fully operational.

You'll act as a key escalation point, working closely with internal IT teams and external suppliers to resolve issues, maintain performance, and support ongoing projects and improvements.

Key Responsibilities

* Provide 2nd/3rd line support for server, storage, and infrastructure systems

* Administer and maintain Windows/Linux server environments

* Support virtualisation platforms (VMware/Hyper-V)

* Ensure robust backup, disaster recovery, and security processes are in place

* Monitor system performance and carry out proactive maintenance and patching

* Support Active Directory, user access, and permissions management

* Assist with infrastructure projects, upgrades, and system implementations

* Work closely with Service Desk to ensure timely resolution of incidents

* Maintain accurate technical documentation

* What We're Looking For

* Proven experience in a 3rd line / infrastructure engineering role (min. 3 years)

* Strong knowledge of:

* Windows Server &/or Linux

* Virtualisation (VMware or Hyper-V)

* Networking fundamentals (TCP/IP, DNS, DHCP)

* Backup, security, and patch management

* Experience supporting enterprise-scale server environments

* Strong troubleshooting and analytical skills

* Ability to communicate technical issues clearly to non-technical stakeholders

Desirable:

* Experience within an NHS or healthcare environment

* Knowledge of SCCM and application packaging

* Relevant certifications (Microsoft, VMware, CompTIA, ITIL)

Why Apply?

* Opportunity to work within a major NHS Trust supporting critical services

* Exposure to large-scale, complex IT environments

* Meaningful work that directly impacts patient care

* Collaborative and forward-thinking digital team