This is a very exciting time due to our clients planned expansion plans for 2018! We are looking to recruit experienced IVA Advisors, immediate starts available.
You will complete a full assessment of customer’s circumstances, offering the correct advice in line with regulatory requirements clearly explaining the most appropriate action to the customer, ensuring the customer’s understanding at all times. Assisting customers in making an informed decision following the full assessment. Working to achievable KPI’s ensuring all notes relating to the assessment are recorded correctly on in house systems ensuring you adhere to standard compliance requirements.
We are looking for candidates who have previous debt management or banking experience, a proven track record in a telephone advice environment with excellent fact finding and communication skills. You must be a strong negotiator with good problem solving skills and have a passion for speaking to people.
37.5 hours between Monday to Thursday 9am to 7pm and 9am to 6pm on Fridays. Benefits include a basic salary up to £22,000 + performance related bonus alongside this our client offers a great working environment, free parking, pension and performance incentives.
Role: IVA Advisor
Job Type: Permanent
Location: Chorley, Lancashire, North West
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