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DATE ADDED: Thu 27/09/2018

Desktop Support Technician

Dallas, USA
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COMPANY: AN INFORMATION TECHNOLOGY OUTSOURCING AND PLACEMENT COMPANY

Job Description

 

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Ability to work independently
  • Experience supporting audio/visual equipment a plus
  • A+ certification
  • Network + certification


Role: Desktop Support Technician
Job Type:
Location: Dallas,

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