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Date Added: Wed 14/07/2021

Customer Service Rep 1

Charlotte, NC, US
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Company: APEX SYSTEMS

Job Type: Permanent, FullTime

Customer Service/Call Center Opportunity with one of our large telecom partners.

Contract length: 3 months with possible extension or conversion

  1. Top Requirements (must have):
  • Previous Telecoms exp
  • Strong client/customer support (call center)
  • Billing/payments
    • Plusses:
      • Salesforce, ICOMS, CSG

Day to Day Responsibilities/project specifics: Receiving 30-40 inbound calls a day.

This position deals with post installation non technical support. Duties range from making payments on accounts, pulling contracts, comparing statements, updating customers on account updates, and submitting cases to resolve any customer concerns.

If interested, please send resumes to Braden Kelly at #removed#

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at #removed#

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