Legal & Debt Recoveries Apprentice at Trinity Estates

Location - Head Office - Hemel Hempstead       

Working Hours - 0900 - 17.15 Monday - Friday

Salary - Competitive

About Trinity Estates:

Trinity are one of the largest residential property management companies in England and Wales.

Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.

Trinity is part of the Trinity Property Group, an Odevo Group Company.

Job Description:

The role of Legal & Debt Recovery Apprentice will be to work alongside our Paralegal and Debt Recovery functions and provide them with a wide variety of administrative, transactional, and clerical remits whilst along the way gaining knowledge and experience of the debt recovery process.

Key responsibilities and tasks include:

Update information accurately on the PropMan data base and standalone files, etc.
Provide general administrative support e.g. re-direct calls as appropriate and take adequate messages when required.
Deal with incoming calls in a professional manner.
Communicate with internal customers, employees and other individuals to answer and disseminate information.
Open, sort and route incoming / outgoing mail, emails and other enquiries.
Coordinating queries to and between internal and external parties.
Issuing invoices/credits to property owners
Generate ad-hoc reporting
Day to day liaising with Solicitors, Landlords
Communication with debtors/customers
Perform other related duties as required. 

Essential Skills:

Candidates for this position should have the following skills and qualifications:

The ability to communicate effectively with a wide range of people, through a range of media - phone calls, email, letters, etc.
Have a 'can do' outlook and a positive work ethic
Excellent communication skills both written and verbal
Ability to deal effectively with telephone calls and at ease talking to a range of individuals.
The ability to work pro-actively and be able to organise and prioritise workload
Enjoy fact finding and/or have an inquisitive eye
Understand the necessity for confidentiality
Understand the role of teamwork in providing a quality service
Comfortable working on your own and as part of a team
Ability to combine the more mundane day to day tasks with occasional challenging activities
Understand the need for accuracy when making changes to the database
Ideally have experience within a Legal Environment
Be willing to undertake either Business Admin L3 Apprenticeship, or Paralegal Apprenticeship 

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Trinity Estates on