Advance Your Career Supporting People with Learning Difficulties - Join Home Support Matters!

Are you experienced in supporting individuals with learning difficulties? Do you have a passion for empowering people to lead fulfilling, independent lives while ensuring the highest standards of care?

If so, we'd love to hear from you!

Role Overview: Field Care Supervisor - Learning Difficulties Focus

As a Field Care Supervisor with Home Support Matters, you'll play a pivotal role in supporting our care/support workers and ensuring person-centred, high-quality support is provided to individuals with learning difficulties. You'll act as the crucial link between our customers, families, care teams, and other professionals.

Hours:

• 37.5 hours per week, Monday to Friday, 9 am to 5 pm

• Participation in an on-call rota (including every other weekend) with enhanced pay of £15.97/hour

• Flexibility to work outside of core hours to meet service needs

Key Responsibilities:

• Carry out detailed assessments and develop individualised support plans tailored to people with learning difficulties

• Ensure robust medication management and care planning documentation

• Perform regular audits to maintain high compliance and care standards

• Work collaboratively with multidisciplinary teams, including social workers, nurses, and families

• Offer day-to-day guidance, coaching, and practical support to care/support workers in the field

• Promote independence, choice, and inclusion in all aspects of support

• Uphold safeguarding practices and respond effectively to any incidents or concerns

You will be actively working across areas including Norwich, Beccles, Lowestoft, and Great Yarmouth, with a base at our Beccles head office. Mileage is reimbursed at 42p per mile.

Who We're Looking For:

We're seeking candidates who bring:

• Significant experience supporting individuals with learning difficulties

• A genuine passion for improving lives and empowering people

• Excellent communication and interpersonal skills

• Strong organisational abilities and attention to detail

• Confidence using Microsoft Office and digital care systems

• A full UK Driving Licence and access to a vehicle

• NVQ Level 3 in Health & Social Care (or a willingness to work towards it)

• Team leadership or supervisory experience (desirable but not essential)

What You'll Receive:

• Blue Light Card - Exclusive discounts for you and your family

• Comprehensive Paid Induction - 6 days of training (Beccles, 9-5), plus shadowing and a funded Care Certificate

• Ongoing Training - Including support for those working with learning difficulties

• Career Progression - Clear development pathways and NVQ Level 3 (if not held)

• Free Uniform & PPE - Branded gear and full protective equipment provided

• Company Mobile - For work-related tasks