Operations Director - M&E Services

📍 Edinburgh

We are delighted to be partnering with a well-established Mechanical & Electrical services provider based in Edinburgh. With a strong reputation built over two decades, the business is known for its commitment to quality service, long-term client relationships, and a people-first culture within the Facilities Management sector.

Due to continued success and growth, an opportunity has arisen for an experienced Operations Director to play a key role in driving performance and shaping the future of the business.

🚀 The Role

As Operations Director, you will take full responsibility for the day-to-day operational performance of the business, ensuring high standards of service delivery across all contracts while supporting continued growth.

🔍 Key Responsibilities

* Lead and manage all operational functions, ensuring consistent delivery across contracts

* Provide strong leadership to management teams, fostering a high-performance culture

* Drive service excellence and client satisfaction across the portfolio

* Support business growth through operational efficiency and strong client relationships

* Oversee financial performance, including budgets, forecasting, and cost control

* Work closely with senior stakeholders to support strategic direction

* Utilise technical M&E expertise to support decision-making and operational delivery

* Ensure compliance, governance, and best practice across all operations

✅ About You

* Proven experience in a senior operational leadership role within M&E or FM

* Strong technical understanding of mechanical systems (heating, plumbing, plant rooms, controls)

* Commercially aware with experience managing budgets and driving performance

* A hands-on leader with the ability to engage teams at all levels

* Strong relationship builder with both clients and internal stakeholders

* Able to balance operational delivery with strategic thinking

⭐ Why This Role?

* Join a business with a long-standing reputation and strong client base

* Play a key role in driving operational excellence and future growth

* Work within a company that genuinely values people, service, and relationships

* Opportunity to make a visible impact at a senior leadership level

📩 For a confidential discussion about this opportunity, please get in touch directly