Please note that this role is 100% office based. Please apply if you are local to the postcode of PO13

Permanent Role - £36500

APPLICATION SUPPORT ENGINEER (permanent)
Location: Gosport
Department: IT
Reports to: IT Service Delivery Manager
We are looking for an Application Support Engineer to join our IT Team. This role is ideal for someone who is a problem- solver with a solid understanding of IT systems in the logistics sector, ready to collaborate with cross-functional teams to enhance operational efficiency.
Key Responsibilities

• Application Support and Troubleshooting
• System Maintenance and Upgrades
• User Support and Training
• Collaboration and Continuous Improvement
• Monitoring and Reporting
• Documentation and Compliance
• Ensure applications comply with industry regulations, security standards, and internal policies.
Key Skills and Experience

• Bachelor's degree in computer science, Information Technology, or a relevant experience.
• Proven experience in IT application support, ideally within the logistics or supply chain sector.
• Familiarity with logistics applications such as WMS, TMS, or ERP systems.
• Strong knowledge of databases (SQL), operating systems and application monitoring tools.
• Knowledge of ITIL practices for incident, problem, and change management.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively across departments.

Preferred:
• Experience with cloud platforms (e.g., AWS, Azure) and SaaS-based logistics solutions.
• Basic programming or scripting skills (e.g., Python, PowerShell).
• Knowledge of Java, SAP, Linux would be advantageous.
• Understanding of data integrations such as EDI or APIs for logistics applications.
Additional Information
Salary: £36,500 pa
Hours of work: Monday to Friday 37.5 hours per week