We are working with a professional company based near Ledbury who have a fantastic opportunity to join their busy, friendly team who run events for both corporate and private customers.
The whole team work towards ensuring that guests attending the events have a truly memorable and positive experience and therefore exceptionally high standards of customer care and the ability to liaise with people at all levels is essential.
Key duties include:
* Providing administration for all client bookings and supporting them through the full event experience.
* Hosting all clients and visitors on site
* Responsible for the presentation of all client areas, ensuring they meet modern 5-star standards
* Ordering and maintaining basic stock levels
* Responding to and actioning calls/voicemails including client enquiries and group emails
* Coordinating the pre-attendance and event qualification process
* Coordinating catering for all retail bookings
* Maintaining the accuracy of forthcoming bookings and new diary bookings (making amendments and updating any cancellations)
* Planning the diary in accordance with staff requirements, working rotas and resource availability
* Keeping in house systems updated, creating diary sheets, populating staff rotas and publishing shifts.
* Reconciling budgets, tracking revenue along with monthly finance reporting
* Adhering to all company processes and procedures
This is a varied and busy role that is measured by the positive feedback from clients/supplier relationships and the smooth running of events and budget controls; therefore we are looking for the following skills, experience and qualifications:
* Background in hospitality/customer facing roles
* Ability to work alongside functional teams and assist others as a local fact holder
* Enthusiasm, drive, commitment and the confidence to achieve goals with minimal supervision
* Excellent organisation, planning skills and written and verbal communication skills
* Account managing and financial reporting skills
* Numerate with an excellent grasp of MS Office applications
* Be product literate
* Full clean driving licence essential
Working Pattern alternates from Monday to Friday one week, followed by Tuesday to Saturday the next on a rolling weekly rota basis (8am - 5pm); Salary c£30K per annum.
Please forward your up-to-date CV details and call Lorraine to discuss further.
First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers