Employer Description:

Based in Thorp Arch, Wetherby, we are a catering equipment hire business supplying everything needed for parties, events, weddings, or product launches. Our core competencies lie in stock and logistics management. As a small business with big aspirations, we are seeking a new team member to help us achieve our goals. Joining us means being involved in all aspects of the business, with ample opportunities for progression and growth.

The business is seasonal, and flexibility on working patterns would be a benefit however we are happy to meet the requirements of flexible working hours for the right candidate

Vacancy Description:

• Manage and respond to customer inquiries across multiple channels, including calls, emails, and social media platforms.
• Provide comprehensive product and service knowledge to clients, ensuring a high level of understanding.
• Collect and analyse customer feedback to enhance service quality and client satisfaction.
• Maintain and optimize system functionality, ensuring all systems are up to date and utilized efficiently.
• Assist in logistical planning and operations, including coordinating tasks and routes for warehouse and transport teams, as well as supporting procurement processes.
• Collaborate with cross-functional teams to develop engaging social media content and effectively manage social media accounts.
• Support business administration tasks, including acting as a personal assistant to the business owner, assisting in recruitment processes, maintaining records, and compiling data for reporting purposes.

Desirable Skills:

• Competent with IT.
• Confident in phone and email communication.
• Trustworthy and reliable.
• Organized and methodical.
• Able to use initiative and solve problems.
• Accurate when completing repetitive tasks.
• Willing to ask questions while learning.
• Competent in handling pressure during busy periods.

Desired Qualifications

• 5x GCSE's grad 4/C and above.

Entry Requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Bonus Scheme
• Yearly Bonus

Future Prospects:

• Permanent employment after successful completion of apprenticeship

Important Information: 

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