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Date Added: Fri 12/02/2021

IT Service Desk Analyst

Milton Keynes, UK
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Job Type: Permanent

Salary: £22000 - £24000 / annually

An IT Service Desk Analyst is required by a leading provider of IT Solutions based in Milton Keynes. We're ideally looking for a 1st line Service Desk Analyst with ITIL experience who is looking to gain more experience in a 2nd line role. Excellent career prospects exist and a salary of up to £24,000 is available.

You will be responsible for providing dedicated support to a wide range of customers who are based predominantly in the Bedfordshire, Buckinghamshire and Northants area. You will be based in the office for 80% of the time, with 20% of the work on site (although this is less during the current pandemic).


-         Proven experience in an IT Service Desk / Helpdesk or IT Support role (1st line).
-         ITIL experience would be desirable and any Microsoft or Cisco Certifications would be an added bonus.
-         Strong knowledge of Microsoft Operating systems (Windows 7, Windows 10) and any server experience would be desirable.
-         Knowledge of Office 365 would be preferred.

Milton Keynes / Buckinghamshire

COMMUTE FROM - Bedford / Newport Pagnell / Northampton / Luton

To £24,000 + Excellent Prospects and Training

Please email your CV through to Roya Robeson of CV Screen in strict confidence.

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