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DATE ADDED: Tue 16/10/2018

Billing/Account Services Senior Associate

Greenwood Village, USA


Job Description
  • Manage incoming compensation paperwork
  • Accountable for determining outstanding requirements per procedure standards
  • Communicate to sales and other internal matrix partners within 48 hours if any   documentation is missing or incomplete. 
  • Implement follow up processes  until all outstanding issues are resolved
  • Negotiates exceptions if there is a deviation from the process.
  • Analyze and Sets up the case into the appropriate Cigna system.
  • Understands and manages various systems across the multiple business segments)
  • Meet and exceed timing and quality standards.
  • Performs specific audit procedures on simple to complex audits on accounts in question by the brokers.  Compile the data and communicate the findings.
  • Completes assigned special projects related to one or more business segments/applications.
  • Consistently demonstrate strong planning, organization and time management skills
  • Assist others within the team/department with workload to ensure deadlines are met
  • Reconciles case and broker commissions to ensure accurate broker commissions’ were paid; process adjustments as needed.
  • Research problems and negotiates with brokers and sales to resolve moderately complex issues.
  • Creates, analyzes, and responds to standard or non-standard reports.


Role: Billing/Account Services Senior Associate
Job Type:
Location: Greenwood Village,

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