Job Title: Senior Lettings Negotiator

Location: Exeter City Centre

Salary: £28,000-£30,000 (negotiable) + Benefits | Full‑Time | Permanent

Hours: Mon - Fri with one in four Saturday mornings

Lockhart Recruitment is recruiting for an experienced Senior Lettings Negotiator to join a prestigious, high‑end estate agency in the heart of Exeter. This is a key role within a high‑performing lettings department, offering the opportunity to step into a senior position and support the continued growth of a respected, premium brand.

As Senior Lettings Negotiator, you will work closely with the Head of Lettings, acting as a trusted second‑in‑command while providing leadership, structure, and exceptional service across the department.

Key Responsibilities:

* Support the Head of Lettings with the day‑to‑day running of the department, ensuring smooth operations, strong performance, and consistent growth.

* Work towards weekly let targets and monthly move‑ins.

* Act as a senior point of contact for the team, offering guidance, problem‑solving, and support.

* Assist with training, mentoring, and onboarding new team members.

* Deliver exceptional customer service to landlords, tenants, and clients.

* Oversee key departmental tasks, including accounts‑related processes when required.

* Manage relets, preparing properties for marketing and ensuring prompt relaunch.

* Build and maintain strong landlord relationships through proactive communication.

* Identify opportunities to grow the lettings portfolio and support business development.

* Ensure effective use of lettings systems and software, maintaining accurate records.

* Stay up to date with lettings legislation and ensure full compliance.

* Promote and uphold the company's culture, values, and Equality, Diversity & Conduct policy.

* Support and oversee the Lettings Negotiator to help the team meet departmental targets.

Experience Required:

* Minimum 2 years' experience as a Lettings Negotiator (senior experience beneficial but not essential).

* Strong understanding of lettings legislation and customer service excellence.

* Confident, proactive, and able to support a busy department with professionalism.

Benefits:

* Health Care Cash Plan

* Clothing Allowance

* Bright Exchange

* Employee Assistance Programme

* Annual Health Assessment

Don't delay applying as this is a highly reputable firm and a great time to join their team