Credit Controller

• Full or Part Time (minimum 30 hours)
• Runcorn based (fully in the office)
• 6 Month FTC

Company Overview:

As a growing organisation, our client are seeking a skilled Credit Control Specialist to join their small finance team. This role offers an exciting opportunity for an individual with strong credit control expertise to contribute to our continued success and growth.

Job Overview:

The B2B Credit Control Specialist will play a vital role in ensuring the financial health of our business by managing the credit control processes for our B2B customers. This position requires a detail-oriented and proactive individual who can maintain positive relationships with clients while effectively managing outstanding balances.

Key Responsibilities:

- Manage a portfolio of B2B customer accounts, ensuring timely collection of payments and reduction of overdue balances.

- Monitor customer accounts to identify delinquent balances and initiate appropriate collection actions.

- Communicate with customers via phone, email, and written correspondence to resolve payment discrepancies and facilitate prompt payments.

- Investigate and resolve billing issues and disputes in a timely manner.

- Review and assess credit applications for new and existing customers.

- Prepare and distribute regular reports on accounts receivable status and collection efforts.

- Maintain accurate records of all collection activities and customer interactions.

Qualifications:

- Proven experience in B2B credit control or a similar role

- Strong understanding of credit control principles and practices.

- Excellent communication skills, both written and verbal, with the ability to negotiate effectively.

- Proficient in using accounting software and Microsoft Office suite (Excel, Word, Outlook).

- Highly organised with excellent attention to detail.

- Ability to work independently and collaboratively in a fast-paced environment.

- A proactive and customer-focused approach to resolving issues.

- Knowledge of legal requirements regarding credit and collections is a plus.

Benefits:

- Competitive salary commensurate with experience.

- Comprehensive benefits package including healthcare and pension.

- Opportunity for career growth and development within a dynamic company.

- Friendly and supportive work environment.