Product Manager

Caerphilly - hybrid options available

£50,000 - £60,000 per annum

Yolk Recruitment is proud to be supporting this exciting recruitment campaign for a dynamic and technically confident Product Manager to join a forward-thinking, fast-growing business that leads the market in high-performance home improvement solutions. If you're a hands-on problem solver with a passion for product innovation, technical support, and cross-team collaboration-this could be the perfect opportunity for you.

This isn't your average Product Manager role. You'll work at the intersection of product development, customer success, and technical support, playing a key role in the evolution and success of real-world, design-led products trusted by industry professionals and homeowners alike.

As Product Manager, your day-to-day responsibilities will include:

• Acting as the go-to expert for all product-related technical queries from internal teams and customers.
• Supporting continuous improvement across a market-leading product range by gathering and acting on field performance data and customer insights.
• Delivering product training for sales teams, installers, and external partners to drive product understanding and success.
• Collaborating cross-functionally with Sales, Marketing, Operations, and Customer Support to ensure consistent product messaging and excellence.
• Taking ownership of post-installation support and assisting with the resolution of technical complaints to protect brand reputation.

To be successful in this Product Management role, you'll need:

• Strong technical knowledge of timber, its properties, and how it interacts with real-world installation environments.
• Solid experience in construction or home improvement settings, including knowledge of subfloors, DPMs, humidity, and underfloor heating systems.
• Confidence engaging with a wide range of stakeholders-from installers to architects and commercial sales teams.
• A proactive, problem-solving mindset with a keen eye for quality and continuous improvement.
• (Desirable) Familiarity with tools such as Salesforce, SharePoint, or customer training platforms.

And this is what you'll get in return:

• A competitive salary package tailored to experience.
• 25 days holiday plus bank holidays (with 3 days reserved between Christmas and New Year).
• A positive, non-hierarchical culture built on teamwork, learning, and innovation.
• A permanent, full-time position with structured support and training.
• Opportunities to grow your career in a business that values curiosity, quality, and customer-first thinking.

Are you up to the challenge?

If you're an experienced Product Manager ready to take your next step in a business that truly values expertise, collaboration, and technical innovation-this is the role for you.

Apply now with your CV or get in touch with Yolk Recruitment to learn more. Let's shape the future-together.

We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Kim Partridge.
Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at YolkRecruitment.