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Date Added: Sat 19/07/2025

Retail Manager

Leeds, UK
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Company: LUCY WALKER RECRUITMENT LTD

Job Type: Permanent, FullTime

Salary: Salary negotiable

Are you passionate about luxury retail and delivering exceptional customer experiences?

We are recruiting for an experienced, dynamic and results-driven Retail Manager to represent one of our leading clients in Yorkshire. You will be the face of well recognised, prestigious brand. Ensuring exceptional levels of service; you will drive continued commercial success and lead a proactive team.

If you have experience within the luxury sector and have managed a stand-alone store, a proactive team of sales consultant and are looking for your next opportunity. Please send us our CV to review.

Key Responsibilities

  • Achieve and exceed store sales targets by setting and managing team and individual goals
  • Implement strategic sales initiatives and focus campaigns to drive key product categories
  • Analyse business reports to develop actionable plans and optimize performance
  • Monitor and be accountable for simplified P&L aspects, including inventory and KPIs
  • Inspire, coach, and lead the store team to meet and exceed sales and service targets
  • Build strong customer relationships and foster loyalty, particularly among key clients
  • Conduct daily briefings and regular 1:1s, performance reviews, and development planning
  • Build a strong succession pipeline and promote a culture of growth
  • Enforce and support all company security and operational procedures
  • Provide high-touch, personalized service and ensure satisfaction through after-sales support
  • Represent the brand at local and national events across the UK when required

Skills & Experience

  • Proven success in retail leadership
  • Strong sales acumen and a client-focused mindset with the ability to nurture key accounts
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Experienced in team leadership, performance management, and staff development
  • Confident managing P&L, budgeting, and forecasting
  • A true brand ambassador with impeccable personal presentation and communication
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