Head of Warehousing - Wellbeing & Bodycare Industry

Location: Snetterton, Norfolk
Package: Competitive salary, bonus & benefits

About the Company

Our client is a leading international supplier of innovative Wellbeing & Bodycare products, with a diverse portfolio spanning Skincare, Haircare, Bath & Body, Fine Fragrance, and Home Fragrance.

Turnover approaching £35M

Operations across the UK, North America, Europe, and Australasia

State-of-the-art 120,000 sq ft facility in East Anglia

Producing 15M+ units annually

With ambitious plans for further international expansion, the business is seeking a dynamic Head of Warehousing to drive operational excellence and support long-term growth.

The Opportunity

This is an exciting chance to join during a period of transformation and expansion. As Head of Warehousing, you will:

* Lead a critical supply chain function

* Ensure OTIF (On Time In Full) delivery performance

* Maintain stock accuracy above 99%

* Drive efficiency through innovation and process optimisation

* Oversee large-scale warehouse operations, including goods in/out, online and international orders

* Collaborate seamlessly with manufacturing and logistics partners

This role requires a hands-on leader who can balance strategic vision with operational detail, inspiring teams while implementing robust systems and processes.

Key Responsibilities

Operational Excellence

* Ensure all customer orders are dispatched on time and in full

* Oversee goods in/out processes

* Manage online and Amazon orders with international compliance

* Drive stock accuracy above 99%

Leadership & Team Development

* Lead and support warehouse staff and agency personnel

* Implement SOPs and training plans

* Set KPIs and monitor performance

* Develop personal growth plans for staff

Agency Management

* Liaise with staffing agencies to maintain manning levels

* Approve timesheets and ensure inductions

Continuous Improvement

* Monitor KPIs and initiate improvement projects

* Conduct LEAN analyses

* Propose machinery and technology upgrades

Health & Safety

* Maintain a safe working environment

* Drive improvement plans for safety compliance

Person Specification

* Strong time management and planning skills

* Proficient in Warehouse Management Systems (WMS)

* Excellent IT skills (Microsoft Office Suite)

* Proven problem-solving ability in production/logistics

* Minimum 3 years' supervisory/management experience in warehousing or supply chain

* Hands-on, proactive leadership style

* Reach/Counterbalance FLT licences desirable

Why Join?

This is a rare opportunity to take ownership of a critical function within a fast-growing international business. You'll join a company with ambitious plans, a supportive culture, and a commitment to innovation. As Head of Warehousing, you'll have the autonomy to shape operations, implement best practices, and directly contribute to the company's success story.

Ready to take the next step? Apply now and be part of this exciting journey