Product Owner - Salesforce CRM
6-Month Contract | £625/day | Inside IR35
Hybrid: 2 Days Onsite in London, 3 Remote
Via IT Talent

IT Talent is working with a global enterprise to hire a skilled Product Owner with strong Salesforce CRM experience. If you're someone who thrives on solving messy problems, shaping product visions from scratch, and collaborating across borders — keep reading.

You'll be joining a well-established, cross-functional CRM team supporting global seller operations. The aim? Deliver intelligent, scalable Salesforce-based solutions that streamline processes and boost operational efficiency. It's not just about ticking boxes — it's about thinking like an architect, acting like an owner, and collaborating like a champion.

Your Mission

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Own the CRM product roadmap — from ideation to delivery

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Prioritise, refine, and manage a healthy backlog as business needs evolve

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Shape end-to-end solutions: discovery, scoping, build, test, release, support

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Partner with stakeholders globally to understand pain points and opportunities

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Document user stories, process maps, and business requirements

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Run workshops, demos, and UAT sessions

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Liaise with devs, testers and business analysts to ensure delivery aligns with the product vision

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Champion Salesforce best practice and adoption across teams

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Monitor product health and steer lifecycle decisions with confidence

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Keep risks in check and escalate where needed

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Support post-launch: triage issues, log bugs, and enhance the user journey

What We're Looking For

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3+ years as a Product Owner in enterprise environments (bonus points for eCommerce or marketplace exposure)

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Strong Salesforce CRM know-how and ability to work with technical and non-technical teams alike

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Confident communicator — you can talk shop with devs and pitch vision to senior stakeholders

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Proactive, adaptable, and unflappable — especially when spinning a few plates

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Experience in Agile/Scrum teams (ideally across multiple geographies/time zones)

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Data-driven mindset with an analytical edge

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Degree in Business, Computer Science, or similar

Nice-to-Haves

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Prior work with major eCommerce platforms or big tech players

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A touch of design thinking and user research nous wouldn't hurt either