Job Title: Universal Credit Administrator
Rate: £16.14 hour
Contract Type: Temporary - initially 3 months
Location: Newham

Are you passionate about helping others and ready to make a difference? Join our Income Collection team as a Universal Credit Administrator! This role is perfect for someone who thrives in a dynamic environment and is eager to support residents through the Universal Credit process.

About the Role
In this temporary position, you'll play a vital role in ensuring our operations run smoothly while working primarily from home, with occasional team meetings at the office. If you are organised, proactive, and enjoy tackling challenges, we want to hear from you!

Key Responsibilities

Coordinate daily office activities for seamless operations
Manage the Universal Credit Landlord Portal and secure email inbox
Handle incoming calls and emails, serving as the first point of contact for Universal Credit inquiries
Maintain accurate records, documentation, and databases
Support budgeting and basic bookkeeping tasks
Prepare reports and presentations as needed
Assist colleagues with general administrative duties
Ensure compliance with policies and proceduresWhat We're Looking For
Experience:

Previous administrative experience in a busy office
Proven customer service skills
Experience in managing changing priorities and producing presentations
Previous experience using the Universal Credit Landlord Portal.
Monitoring of Universal Credit & Income Team email inbox
Previous experience in using the Universal Credit Landlord Portal.

Skills & Abilities:

Strong communication skills, with the ability to write clearly
Excellent IT skills, including Microsoft Office Suite
Strong time management and organisational abilities
Competent in maintaining spreadsheets and generating reportsKnowledge:

Familiarity with Universal Credit processes and social housingJoin Us!
If you're ready to step into a role where you can make a positive impact, apply now! We can't wait to welcome you to our enthusiastic team.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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