Nottingham, UK

Customer Service Advisor

Wed 29/11/2017


JOB TYPE: Permanent

SALARY: Up to £15600 per annum + Excellent benefits

Job Title: Customer Service Advisor.
Location: Stapleford

Our client has an opportunity within their Customer Sales Team, Stapleford, to support the team with outbound telephone service bookings and reminders.

The successful candidate will be expected to proactively contact their customers and get them booked in to one of their branches, providing a high level of customer care but also be focused on the business upsell targets.

You will have the ability to liaise with all employees from the dealerships in order to resolve queries, complaints and gain information.

Communication must be efficient and friendly at all times.

The ideal candidate:

  • Sales orientated with the ability to work on their own initiative
  • Customer Service experience either via the phone or face to face in any industry
  • Maths and English GCSEs or equivalent would be desirable however experience will also be a consideration
  • Attention to detail
  • Customer focused
  • PC literate

The successful candidate must be able to work 40 hours per week between 9am to 7pm Monday to Friday following 2 shifts, either 9am - 6pm or 10am - 7pm on a weekly rotation.

How to apply

To be considered for the role of Customer Service Advisor please click on 'Apply' and upload your CV.