Role Purpose / Overview

• Take lead responsibility for the operation, maintenance, and compliance of all building systems and services across a large residential development.
• Ensure all facilities and mechanical systems are fully operational, compliant with health and safety standards, and support the core functionality of the site.
• Support the delivery of a safe, efficient, and well-maintained working and living environment for residents and staff.
• Carry out both proactive and reactive maintenance to ensure minimal disruption to residents and core operations.
• Supervise maintenance-related contractors and projects, ensuring high-quality, timely completion of works in accordance with budget and compliance requirements.
• Provide technical support and advice to site teams and management, contributing to the continuous improvement of building services and infrastructure.
• Maintain accurate and up-to-date service records, compliance documentation, and maintenance logs in line with legal and operational requirements.

Key Responsibilities Maintenance Operations

• Conduct scheduled and reactive maintenance on mechanical, electrical, and building systems.
• Monitor, inspect, and maintain HVAC, lighting, plumbing, and life safety systems.

• Liaise with and supervise specialist contractors ensuring work is completed to

  required standards and timelines.
• Carry out regular inspections of buildings and grounds to identify issues, defects, or potential hazards.
• Maintain and repair fixtures, fittings, and appliances across common areas and residential units.
• Ensure that all work complies with relevant legislation, health and safety standards, and internal policies.

Facilities & Infrastructure

• Work closely with the Facilities Manager to coordinate long-term building and system upgrades.
• Assist with space planning and optimisation of services and resources.
• Help oversee procurement and contract management for maintenance-related services and supplies.
• Assist in the implementation and operation of energy efficiency and sustainability initiatives.
• Ensure communication systems and utilities infrastructure are well-maintained and supported.

Health & Safety

• Ensure full compliance with statutory and company safety standards and policies.
• Carry out risk assessments, fire safety checks, and emergency preparedness procedures.
• Promptly address and rectify any health and safety concerns or incidents.
• Keep records of safety inspections, risk assessments, and maintenance certificates.

Team Coordination & Supervision

• Coordinate and lead junior maintenance staff or temporary contractors on-site.
• Provide mentoring, task supervision, and support for other members of the maintenance team.
• Ensure performance standards are met and contribute to a positive team environment.