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Date Added: Wed 01/09/2021

Customer Service - No Weekends

West Glamorgan, UK
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Company: INTERACTION RECRUITMENT

Job Type: Permanent, FullTime

Salary: £18961/annum

Customer Service Advisor - Contact Centre (Swansea) 

Employment Type: Full-time & Permanent - £18,961 per annum

Working Hours: 40 hours per week working (Monday to Friday). Must be flexible to work shifts between the hours of 8am - 8pm

Role Overview

As a Customer Service Advisor, you will be the face of the company, responsible for engaging with customers, resolving diverse queries via telephone, ensuring that the customer is dealt with in a professional manner, whilst promoting a positive brand experience.

Our client is looking for a confident communicator who is able to build rapport and provide the highest level of customer satisfaction on the market.

Responsibilities

Build rapport with customers in a consultative manner

Listen to the customers' needs to ensure a positive and unique solution to their queries

Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides

Professional and positive approach to any client queries or requests

Ensure all administration is completed accurately 

If you are an experienced Customer Service Advisor looking for a new challenge, PLEASE APPLY NOW!

INDCCP
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